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ICO Reclaim Portal Instructional Guide

This instructional guide will walk you through how to transfer your DCT balance into the ICO Reclaim Portal and finalize the transfer to the DECENT Network. Please complete the following steps:

Step 1:  Sign Up

Enter the email that you used during the initial DECENT ICO setup. Enter a password. (this can be a new password or the same as you used with your email). Re-enter your password for confirmation and click “SIGN UP

An email will be sent to the address entered. Follow the instructions on the email to complete your account setup.

Step 2:  Email Verification

Check your email and follow the instructions to complete your account setup. If you did not receive an email, check your spam folder or click “RESEND”. If you still don’t receive an email after 5 minutes (most services deliver the email within a few seconds) then please create a support ticket stating the issue.

Step 3:  2FA Options

Enter your phone number and select an option to receive a verification code OR select to use Google Authenticator. If you have selected “Text Me A Code” your verification code will be sent via SMS. If you have selected “Call Me With A Code” your verification code will be sent via automated phone call. If you have selected “Use Authy App” your verification code will be sent via the application. If you have selected "Google Authenticator" then you will receive a bar code to scan with the application.

Step 4:  Enter Verification Code

Regardless of the method for which you chose to receive your verification code, you should receive that code within seconds. Enter the verification code and click “VERIFY” to continue. You also have the ability to change the authentication method to one of the previous options. If you did not receive the verification code, click “RESEND”.

Step 5:  SetUp Complete

You have completed ICO Setup and can view your current DCT balanceThis ICO account is not created in Blockchain.

Follow these steps carefully to transfer your ICO account to the DECENT Blockchain network.
1. LOGIN at decentgo.com using the same credentials as your ICO
2. Wait (max. 7 working days) for your account to be verified and finalized
3. If there are any issues submit a support ticket to https://decent.ladesk.com/submit_ticket

EXTREMELY IMPORTANT: ICO participants should NEVER try to signup for a new account on DECENT GO.

For added security you can generate a recovery phrase as an optional way to transfer your account to DECENT GO.

Step 6: Enter Password

In order to proceed and generate your recovery phrase, please re-enter your password for verification.

Step 7: Save Your Recovery Phrase

Your recovery phrase has been generated. Please SAVE it in a secure folder (not recommended to save via any online services). This recovery phrase is for added security as an optional way to transfer your account to DECENT GO. 

You can re-generate your recovery phrase anytime until:

  1. You change your password on this ICO reclaim portal (you get a new recovery phrase).
  2. You create your Blockchain account on DECENT Network (then you need to generate a new recovery phrase via DECENT GO in Security settings).

When you have saved your Recovery Phrase in a private and secure location, click the button “OK I SAVED MY PHRASE”.  Congratulations! You have now completed ICO Reclaim. You may view your DCT balance at any time.

 

Step 8:  Finalizing Transfer to DECENT Network

  1. LOG IN at decentgo.com using the same credentials as your ICO to transfer your account to the DECENT Blockchain network.
  2. Once you have successfully logged in to DECENT GO your transfer will be verified and finalized through a semi-automated process which may take up to 7 days. 
  3. If there are any issues with login or if the transfer has not been finalized after 7 days, you must submit a support ticket. https://decent.ladesk.com/submit_ticket 

EXTREMELY IMPORTANT: ICO participants should NEVER try to sign up for a new account on DECENT GO using the same email you used for ICO purpose.